Privacy Policy

VN Tour Land is committed to protecting your privacy. This Privacy Policy describes how we collect, use, disclose, and protect your personal information when you visit our website at vntourland.com, use our services, or interact with us in any way.

By accessing or using our website and services, you agree to the terms of this Privacy Policy.

1. Information We Collect

a. Personal Information You Provide

• Name, email address, phone number, and country of residence
• Passport and travel information (when required for bookings)
• Preferences related to travel, diet, health, accommodation, etc.
• Payment and billing details (when making a booking)
• Content you generate when creating customized tours
• Communication or inquiries via email or our platform

b. Automatically Collected Data

• IP address and device information
• Browser type and version
• Cookies and tracking technology (see Section 6)
• Pages visited, actions taken, and referring URL

2. How We Use Your Information

• Provide travel consultation, booking, and custom tour planning services
• Personalize your experience on our platform
• Process payments and deliver service confirmations
• Respond to inquiries and provide customer support
• Send marketing emails (only with your consent)
• Analyze user behavior to improve our platform and offerings
• Comply with legal obligations

3. How We Share Your Information

We do not sell your personal information. We may share your data with:

• Trusted third-party vendors (e.g., hotels, airlines, tour operators) for service delivery
• Payment processors to handle secure transactions
• Legal authorities if required by law, regulation, or court order
• Affiliated partners or subsidiaries under confidentiality obligations

4. Data Security

We implement reasonable physical, administrative, and technical safeguards to protect your personal data from unauthorized access, alteration, or disclosure. However, no method of transmission over the Internet is completely secure, and we cannot guarantee absolute security.

5. Your Rights and Choices

• Access, update, or delete your personal information
• Withdraw your consent for data processing (where applicable)
• Opt out of receiving marketing communications
• Request a copy of your personal data in a portable format

Please contact us at info@vntourland.com to exercise these rights.

6. Cookies and Tracking Technologies

Our website uses cookies and similar tools to enhance your browsing experience and collect usage data. You can modify your browser settings to refuse or limit cookies, but this may affect certain site features.

7. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

8. International Transfers

If you are located outside of Vietnam, please be aware that your data may be transferred to and processed in Vietnam or other countries where our partners operate. By using our services, you consent to this transfer.

9. Children’s Privacy

VN Tour Land does not knowingly collect personal information from children under the age of 16. If we learn we have collected data from a child without parental consent, we will delete it.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. We encourage you to review it periodically.

11. Contact Us

If you have questions about this Privacy Policy or your data, please contact us:

• VN Tour Land
• Email: info@vntourland.com
• Website: www.vntourland.com
• Phone: +84.38.951.3625